PRIVACY POLICY

What is this privacy policy about?
This privacy policy is a statement that discloses some or all of the ways this website collects, uses, discloses, and manages the data of its visitors and customers. It fulfills a legal requirement to protect a visitor or client's privacy.

What type of information do we collect?
We receive, collect and store any information you enter on our website or provide us in any other way. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. 

How do we collect information?
When you send a message through any of the contact forms or subscribe to our newsletter, as part of the process, we collect personal information you give us such as your name, contact number and email address. Your personal information will be used for the specific reasons stated  below only.

Why do we collect such personal information?

We collect such Non-personal and Personal Information for the following purposes:
- To provide and operate our Services;
- To provide our Users with ongoing customer assistance and technical support;
- To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
- To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 
- To comply with any applicable laws and regulations.

How do we store, use, share and disclose our site visitors' personal information?
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

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All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

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For more information on how Wix.com handles your personal information, click here. 

How do we communicate with our site visitors?
We may contact you in response to a query submitted through a contact form, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates, marketing, or promotional material about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, and text messages.

How do we use cookies and other tracking tools?

In order for our business to make use of Wix.com as a platform, Wix.com collects cookies. For more information on how Wix.com uses cookies, click here.

 
How can our site visitors withdraw their consent?
If you don’t want us to process your data anymore or want to change or permanently delete the collected information, please contact us at info@sowelo.co.uk.

Privacy policy updates
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

Questions and our contact information
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@sowelo.co.uk.